1. cancellation policy

 

Right of withdrawal 

You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party known to you, who is not the carrier, has taken possession of the goods.

 

Personalised goods and earrings are excluded from exchange and cancellation.

 

For digital products, your right of withdrawal expires if you have agreed to the immediate provision of your download link.

 

To exercise your right of withdrawal, you must inform us (AMAI AMARA c/o UP 2 More GmbH, Herzogstrasse 52-54, 67435, Neustadt, Germany, info[at]amaiamara.com) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, fax or email). You can use the attached model cancellation form, which is not mandatory. 

 

To comply with the cancellation period, it is sufficient for you to send the notification of the exercise of the cancellation right before the end of the cancellation period.

 

2. consequences of the revocation

 

If you cancel this contract, we must refund all payments we have received from you, with the exception of the delivery costs, without delay within fourteen days of the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse to make a repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

 

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the end of the period of fourteen days.

 

You bear the direct costs of returning the goods.

 

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.

 

- End of the cancellation policy -

 

Sample cancellation form

 

(if you wish to revoke the contract, please complete and return this form).

 

- To AMAI AMARA c/o Up 2 More GmbH, Herzogstrasse 52-54, 67435, Neustadt, Germany, info[at]amaiamara.com

 

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

 

- Ordered on (*) / received on (*)

 

- Name of the consumer(s)

 

- Address of the consumer(s)

 

- Signature of the consumer(s) (only in the case of notification on paper)

 

- Date

 

(*) Delete as applicable.